ESIGN Consent to Use Electronic Records and Signatures
What is the purpose of this ESIGN Consent to Use Electronic Records and Signatures?
From time to time, Amwest Properties, LLC, subsidiaries and affiliates, agents or assigns (collectively, “Amwest Properties,” “we,” “us” or “our”), may need or wish to provide you with certain written notices or disclosures, including disclosures required by law, on our own behalf and/or on behalf of our affiliates or partners. Described below are the terms and conditions for us to instead provide these notices and disclosures electronically. Please read this ESIGN Consent to Use Electronic Records and Signatures (“Consent”) carefully and keep a copy for your records. When electronically signed in accordance with the instructions we provide you, you and we will be legally bound to the terms of this Consent.
What does this Consent cover?
You agree that we may provide the following “Required Documents” to you electronically, either on our website or by email: (a) any contract you enter into with us to receive a product or service from us and/or our affiliates or partners (each, a “Product”); (b) any amendment or supplement to a Product or Service contract; (c) any communication regarding a Product or Service contract; (d) any application for application relating to a Product or Service; (e) servicing and/or collection communications relating to a Product or Service; and (f) any other documents otherwise required by law to be provided to you in writing, including without limitation, any hangtag disclosures, authorizations, disclosures, notices and acknowledgments. In connection with any Product or Service involving a financial product, the Required Documents may include disclosures pursuant to the federal Equal Credit Opportunity Act and Regulation B, the federal Fair Credit Reporting Act, the federal Truth in Lending Act and Regulation Z, the federal Electronic Funds Transfer Act and Regulation E, the federal Gramm-Leach-Bliley Act, and any other applicable federal, state or local laws or regulations. Despite this Consent, we may, at our option, deliver Required Documents to you in writing on paper, and may require that certain communications from you be delivered to us in writing on paper.
You acknowledge and agree that you can access and read this Consent and can print this Consent or save or send this Consent to a place where it can be printed or saved for future access. You consent to receive all Required Documents through electronic means, until or unless you notify us that you are withdrawing your consent, as described below.
Can you obtain paper copies of Required Documents?
Yes. You may obtain paper copies of any Required Documents from us in accordance with the “How can you contact Us?” provision below. Your request for paper copies must include your full name, e-mail address, U.S. postal address, telephone number, and identify the Required Document(s) being requested. We will provide you with paper copies at no charge.
Should you keep copies of Required Documents?
Yes. You should print or download this Consent and all Required Documents and should keep print or electronic copies for your records. If you are or become a customer and retain an active login, certain Required Documents will also be available to you within your customer portal on our website.
This Consent remains in effect unless and until you withdraw your consent (as described in the next section).
What if you change your mind and want to withdraw your consent?
If at any time you would like to stop receiving Required Disclosures electronically, you must give us notice in accordance with the “How can you contact Us?” provision below. You may withdraw your consent without charge, and your withdrawal of consent to receive Required Documents electronically will become effective as soon as practicable, but in any event no later than five (5) calendar days after our receipt of your written withdrawal notice. Thereafter, all Required Documents will be provided to you in writing on paper.
To notify us that you wish to withdraw your consent to conduct business electronically, you must provide us with an updated address to which we may send Required Documents in writing on paper. If you move and fail to update this address (or we receive a return to sender or other similar notice identifying this address as a bad address for you), we will no longer be able to send the Required Documents to you.
What are the consequences of withdrawing your consent?
If you withdraw this Consent, you may not be able to obtain any new Products or Services from or through us. However, any existing Product(s) or Service(s) will remain in effect (and will remain available to you in writing on paper upon your request and electronically via the customer portal). Any Required Documents we provide after you withdraw this Consent will be provided to you in paper form. In addition, it may take longer to process requests and transactions, including without limitation, facilitating returns, canceling items, and terminating your Product(s) or Service(s).
What if your email address or other contact information changes?
You must keep us informed of any changes to your e-mail address or other contact information. You may inform us of any changes to your contact information by contacting us in accordance with the “How can you contact Us?” provision below. Your notice of any changes to your e-mail address must include your previous e-mail address and your new e-mail address.
How can you contact Us?
To change your email address or other contact information, withdraw your consent to receive Required Documents electronically or request paper copies of Required Documents, you may contact us as follows:
Internet: Visit us at https://www.amwestproperties.com/contact
Phone: Call us at (702) 765-6622
Mail: Send a letter or notice to the following address:
Attn: Customer Service
6320 W. Cheyenne Ave., Suite 150
Las Vegas, NV 89108
What hardware and software do you need to receive Required Documents electronically?
To access and retain the Required Documents sent or made available to you electronically on our website, you must have access to a computer or other device with an Internet connection. To access and retain the Required Documents sent or made available to you by email, you must have an email account. We recommend that you be able to save the Required Documents to a storage device, print them and/or e-mail them to an address you can access for later reference. If you are unable to do any or all of these, you may contact us in accordance with the “How can you contact Us?” provision above and we will work with you to determine the best way to get you the Required Documents.
The minimum hardware and software requirements are:
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- 1.3GHz or faster processor
- Microsoft® Windows® Windows 7 or higher
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 1024×768 screen resolution
- Internet Explorer 10 or higher; Firefox ESR; Chrome 55 or higher
- Intel® processor
- Mac OS X v10.8 or higher
- 2GB of RAM
- 1024×768 screen resolution
- Chrome 55 or higher; Safari v10 or higher; Firefox ESR
Mobile App Platforms:
- iOS 8 or later
- Android™ 4.4 or later
What security measures must you take?
You must maintain the confidentiality of your password, user ID, and other account credentials. You must immediately notify us (in accordance with the “How can you contact Us?” provision above) of any unauthorized use of your account credentials, or any other breach of security concerning your account or our website or mobile application that is known or suspected by you.
May we send you emails and text messages to manage your Products or Services with us? Monitor or record our conversations with you?
Yes, but only if you have authorized us to contact you at any time using automatic telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems and automated email systems to provide you with non-marketing information about a Product or Service or your relationship with us, including information about upcoming payment due dates, missed payments, and returned payments. (Message and data rates may apply)
THIS CONSENT CAN BE FOUND AT HTTP://WWW.AMWESTPROPERTIES.COM/ESIGN IN ADDITION, WE RECOMMEND PRINTING OR SAVING A COPY NOW FOR FUTURE REFERENCE.
Last Updated 11/22/2023